Contact Us: 250.727.7755  or  Email Us

Security Guard Training – BST & CGSB

Training

Commissionaires Victoria, the Islands and Yukon (CVIY) is an approved security guard training provider in the Province of British Columbia. You will receive instruction in our  training academy led by experienced, professional instructors.

Our guards are trained to the federal Canadian General Standards Board (CGSB) requirements for security guard training.

Basic SecurityTraining (40 Hrs.)

Our curriculum meets the licensing standards for security workers in the Province of British Columbia

  • Professionalism, Ethics and Customer Service
  • The Security Function
  • Hazards and other Emergency Situations
  • Emergency Services and Regulatory Agencies
  • Introduction to the Law
  • Canadian Charter of Rights and Freedoms
  • Human Rights Legislation
  • Criminal Code of Canada
  • Security Services Act (SSA)
  • Security Professional’s’ Powers and Limitations
  • National Use of Force Model
  • Effective Note Taking
  • Effective Report Writing
  • Personal Safety
  • Tactical Communication Skills and Strategies

Candidates must successfully complete the provincial examination. 

Supervisor's Course (64 Hrs.)

Selected Commissionaires who have sufficient on the job experience and have demonstrated the requisite supervisory potential will be provided with the Supervisor’s Course in preparation for filling a supervisor position.

  • Supervision
  • Communications
  • Motivation
  • Stress in the Workplace
  • Substance Use in the Workplace
  • Delegating and Problem Solving
  • Labour Relations
  • Progressive Discipline
  • Performance Appraisals- Writing and Conducting
  • Coaching and Counseling
  • Safety
  • Worker’s Compensation
  • National Fire Code
  • Public Safety
  • Emergency Responsibilities

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Additional Training Options

Commissionaires Qualifying Course

With this additional training you can achieve the Canadian General Stands Board (CGSB) certification level

  • History of the Commissionaires
  • Patrol Duties
  • Marine Security
  • Effective Two-way Communication
  • Control Procedures and Access Control
  • Traffic Control
  • Event Security
  • Fire Prevention and Response
  • Workplace Hazardous Materials Information System (WHMIS 2015)
  • Bomb Threats
  • Providing Court Testimony
  • Proactive Awareness
  • Communication and Conflict Resolution
  • Security Defence Tactics
  • Scenario Exercises

Conflict Resolution

  • Strategic Plan
  • Professionalism
  • Confidentiality and Responsibility
  • Conduct and Attitude
  • Audience Engagemen
  • Reactionary Gap
  • Handling Complaints
  • Handling Profanity
  • Handling a Bully
  • Handling a Passive Aggressive
  • Dealing with Stress
  • Communication Styles and Preferred Behaviour

First Aid

  • Emergency Scene Management
  • Artificial Respiration – Adult
  • Choking – Adult
  • Cardiovascular Emergency and One-Rescuer CPR – Adult
  • Severe Bleeding
  • Shock, Unconsciousness and Fainting
  • Minor Wound Care

Candidates must successfully complete the St. John Ambulance practical examination. 

Contact Us

Location: 928 Cloverdale Avenue, Victoria, B.C. V8X-2T3
Hours: Monday to Friday 8:00 am to 4:00 pm
Phone: 250-727-7755 local 111